Payment Policy

Last Updated: August 2026

At Oak Doors Direct, we are committed to providing a secure and convenient payment experience. We offer trusted payment methods to ensure your checkout process is simple, safe, and reliable.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay
  • Klarna
  • UnionPay

Available payment methods may vary depending on your location, device, or checkout settings.

Payment Security

Your payment security is important to us.

  • All payments are processed through secure and trusted payment providers.
  • Payment information is protected using industry-standard encryption and security measures.
  • We do not store your complete credit or debit card information on our website.

Payment Processing

Payment is processed once your order has been successfully placed and authorized.

After payment confirmation, your order will enter our normal processing period of 1–3 business days.

Prices & Currency

All prices displayed on our website are in British Pounds Sterling (GBP £).

Our current shipping charges are:

  • Orders £0.00 – £499.99: £35.00
  • Orders £500.00 and above: Free Standard Shipping

Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If your payment cannot be authorised or is declined, your order may not be completed. You may try another available payment method or contact us for assistance.

Billing Information

Please ensure that your billing information is accurate and complete.

Orders with incorrect or incomplete billing details may be delayed or require additional verification before processing.

Fraud Prevention

To protect both our customers and our business, certain orders may require additional verification.

If necessary, we may contact you using the email address or phone number provided during checkout before processing your order.

Contact Information

Store Name: Oak Doors Direct

Email: info@oakdoorsdirect.co.uk

Phone: +44 7376 063891

Business Address:

15 Springvale Road
Brimington
Chesterfield
S43 1HE
United Kingdom

Business Hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Customer Support Response Time:

Within 1–2 business days.