Payment Policy
Last Updated: August 2026
At Oak Doors Direct, we are committed to providing a secure and convenient payment experience. We offer trusted payment methods to ensure your checkout process is simple, safe, and reliable.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- PayPal
- Shop Pay
- Klarna
- UnionPay
Available payment methods may vary depending on your location, device, or checkout settings.
Payment Security
Your payment security is important to us.
- All payments are processed through secure and trusted payment providers.
- Payment information is protected using industry-standard encryption and security measures.
- We do not store your complete credit or debit card information on our website.
Payment Processing
Payment is processed once your order has been successfully placed and authorized.
After payment confirmation, your order will enter our normal processing period of 1–3 business days.
Prices & Currency
All prices displayed on our website are in British Pounds Sterling (GBP £).
Our current shipping charges are:
- Orders £0.00 – £499.99: £35.00
- Orders £500.00 and above: Free Standard Shipping
Any applicable shipping charges will be clearly displayed during checkout before payment is completed.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.
If your payment cannot be authorised or is declined, your order may not be completed. You may try another available payment method or contact us for assistance.
Billing Information
Please ensure that your billing information is accurate and complete.
Orders with incorrect or incomplete billing details may be delayed or require additional verification before processing.
Fraud Prevention
To protect both our customers and our business, certain orders may require additional verification.
If necessary, we may contact you using the email address or phone number provided during checkout before processing your order.
Contact Information
Store Name: Oak Doors Direct
Email: info@oakdoorsdirect.co.uk
Phone: +44 7376 063891
Business Address:
15 Springvale Road
Brimington
Chesterfield
S43 1HE
United Kingdom
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Customer Support Response Time:
Within 1–2 business days.
